You will be working for a multi-national, global services company that specialises in providing IT Services and Consulting for Enterprise clients all over the world. The digital sales part of the business provides 3rd party sales & marketing solutions to software & technology vendors.
You will be working in a team that is performance-based that rewards creativity, hard work, and success with excellent base salaries, other benefits and career progression with learning & development.
This role requires you to train Sales Agents in a software sales environment by creating and delivering training content. You will also do some quality testing once they have been trained.
The role: - Conduct training for new and experienced Sales Agents
- Assist in the creation of eLearning courses, assessments and certifications
- Meet with clients and stakeholders
- Perform needs analysis and make training recommendations
- Report on training activities to clients and stakeholders
- Create and schedule training classes
- Establish and maintain an enthusiastic work environment and culture
- Counsel and provide guidance to managers on employee’s professional development
- Build relationships with managers and employees
- Recommend improvements and ways to streamline training sessions and methods
- Escalate issues posing business risk to management
- Use the learning management system to administor courses, surveys, register class particpants, analyse trainig and create training reports as needed
To be successful in this role, you need the following essential criteria: - A Graduate with a Bachelor’s degree in Business or something similar
- 3 years of training experience, ideally in a sales environment with a desire to excel in a fast-paced work environment
- Experience in creating and delivering training material and sessions is required. Facilitation is not enough for this role
- First class communication skills both written and verbal
- Fluency in English is essential
- Previous experience working as a Sales Agent in a similar environment is preferred so you understand what is required in training
- Google green belt certified is a plus or any Google experience and certifications is advantageous
To apply for this job, please click on the appropriate link below. Alternatively, please call Lindsey Morgan on 0411 822 762 quoting Ref No. #862543