A track record of delivering successful change initiatives across various industries achieving measurable & sustained continuous improvement in productivity & quality of output
Has strong strategic & commercial acumen to align CI programs & initiatives with corporate priorities and deliver robust modelling to ensure ROI
Based in Sydney managing business in the ANZ and APAC region. Fluent in Mandarin, Bahasa and English. Seeking perm or contract work
Certified ITIL 4 | ITIL 4 Managed Professional & Strategic Leader Certifications, providing strategic consultative advice to help clients leverage service management for optimal business outcomes
Managed Services & IT Service Management | Design & Implementation of services & solutions
Best Practice | Quality Management to deliver maximum business value
Expertise working across diverse technologies & vendors enabling technology-agnostic recommendations tailored to clients needs
Strong analytical mindset, leveraging data & analytics to solve complex problems, build consensus, and drive effective decision-making